Frequently Asked Questions

Membership

What comes with my membership each month?

As a member of The Co-Co, you have access to so many benefits and perks! All members enjoy:

Community + Inspiration: Networking, Learning, and Fun

  • Free access to Co-Co events and member-exclusives 

  • Networking and curated introductions 

  • Member pricing on signature programs and space rentals

  • Local discounts and member perks

  • Inclusion in Co-Co app and directory 

Space + Support: More than Just a Place to Focus.  We’ve Got Your Back.

  • One-on-one on-boarding consultation with a Co-Co Co-Founder

  • A complimentary co-working day following our monthly community breakfast 

  • 3,000+ sq. ft. of beautifully-designed, light-filled space in a downtown location

  • Business amenities: reliable, fast Wifi, conference rooms, phone booths, printing

  • Kitchen facilities with really good snacks, tea, and premium Boxwood coffee

  • Opportunities to promote and grow your business, project, or passion

Membership options include:

    • Community Membership

      • Free access to Co-Co events, networking, amenities

      • Ability to buy à la carte day passes ($39/day)

    • Grow with Us Membership

      • Free access to Co-Co events, networking, amenities

      • 3 co-working days/mo.

      • 1 hr. conference room time/mo.

      • Guests welcome

    • Part-Time Membership

      • Free access to Co-Co events, networking, amenities

      • 8 co-working days/mo.

      • 8 hrs. conference room time/mo.

      • Guests welcome

    • Full-Time Membership

      • Free access to Co-Co events, networking, amenities

      • Unlimited co-working days/mo.

      • 20 hrs. conference room time/mo.

      • Business mailing address and mailbox

      • Guests welcome

We understand that you need to focus on getting things done and not think about additional charges.  All co-working packages include access to the workspace and all of the space resources, including conference room time, printing and scanning, and complimentary beverages and snacks.

Members also benefit from the convenience of our downtown location and access to local community businesses and services, including the following:

  • A curated set of member perks and services 

  • Drop-in babysitting through the Summit Area YMCA

  • Access to Summit Downtown Employee Parking ($4/day) for co-working members

  • Close proximity to the Summit train station

  • Walkable breakfast and lunch options nearby

    What is on-boarding?

    The Co-Co Founders partner with members to get the most out of their experience.  On-boarding, a 30-minute consultation with one of the Founders, is the first step.  We'll connect around your goals and your passions. We'll explore what you'd like to learn, and what you feel passionate about sharing with others.  We’ll curate thoughtful connections with other community members. And, we'll begin to discover together how The Co-Co might inspire and support your journey. Haven't yet scheduled your on-boarding session? Click here to book a convenient time.

    What is the Co-Co app?

    The Co-Co community is accessible wherever you are through The Co-Co app.  It’s your key to member perks in the community. Just show the app! You can also make reservations for the conference room or phone booths.  Give and get within community by posting on our community board. Connect with fellow members in the directory. Sign up for events, send us feedback, or check your account information.

    How can I promote my business, project, or passion?

    We want to support your ambitions in business and community.  Continue to fuel your business growth, create a pipeline for new clients, and spread the word about what you’re building.  Members may 

    • Make an announcement at a member breakfast 

    • Post events, job openings, and happenings on the community board app and in-space bulletin board

    • Apply to anchor a signature program or inquire about hosting office hours, being featured as a member profile, or publicizing events in our weekly email blast.

Guests

  • Can I bring some friends to The Co-Co for a meeting?

    • Absolutely!  We want The Co-Co to be your home away from home, so your guests, clients, friends are welcome.  You may have guests with you free of charge for the duration of your conference room rental reservation.  Guests may join you for a meeting in the co-working space for up to 2 hours. All visitors must sign in with the front desk.  If your guest is joining you for the day, a day pass may be purchased for $39/day.

  • Can I host a large meeting or event at The Co-Co?

    • Yes, we welcome groups to use our beautiful space for events, gatherings and meetings on evenings and weekends.  Members have access to discounted pricing to rent the conference room or the entire space after hours. Email team@theco-co.com for more detail.

Room Bookings

  • How do conference room reservations work?

    • Members may book the conference room on The Co-Co app.  We ask members to please use only the time they need to ensure access to the conference room for all.  

    • The conference room may be reserved for up to 4 hours per day.  

    • Non-members may reserve the conference room for a maximum time of 4 hours at $60/hour.

  • How many hours can I use per month?

    • Hours are determined based on your membership level--one hour per working day included in your membership.  A new set of hours are added to your account each month.

      • Community Membership: Conference room hours may be purchased at the member rate of $45/hour.

      • Part-Time Membership: 8 hours of room booking monthly.  If your need for conference room time exceeds this amount, you may purchase additional time at the member rate.

      • Full-Time Membership: 20 hours of room bookings monthly.  If your need for conference room time exceeds this amount, you may purchase additional time at the member rate.

Mail Services

  • Is there an option to purchase mail services for an additional fee?

    • Mail services are included in Full-Time membership with an annual commitment.  Other co-working members may add mail services to their contract for $35/mo.

Phone Booths

  • Can I reserve a phone booth?

    • Access to the two phone booths at The Co-Co is included in your membership, one of which can be reserved. Members may reserve a phone booth for up to 2 hours a day.

    • In addition to phone booths, the space offers privacy lounge chairs and other spots to make a semi-private call.

How do I make changes to my membership?

Upgrade

Cancellation

  • We're sorry to see you go but understand that life happens! Memberships to The Co-Co automatically renew until terminated.  

    • To cancel a monthly membership, please contact team@theco-co.com by the 20th of the month. Your membership will continue in effect through the end of that month and you will not be billed for the following month.

    • To cancel an annual membership before the start of the next year, please contact team@theco-co.com with 30 days notice.


Inclusion

Do you have to be a woman to join?

No!  Everyone is welcome.  The Co-Co mission is to support women at all stages of life and career.  We welcome anyone who is energized by this mission. While we aim to create an environment where women can thrive, we are a women’s-focused space, not a space exclusive to women.


General Information

Where can I park?

There are a number parking options in Summit, including a lot directly across from our space. Additionally, co-working members have access to Summit Downtown Employee Parking ($4/day).

What are The Co-Co’s hours?

The Co-Co is open 8:30 am - 5:30 pm, Monday through Friday. If you are interested in renting The Co-Co space after hours or on a weekend, email us at team@theco-co.com.

What is The Co-Co Holiday Schedule?

The Co-Co will be closed to observe the following holidays:

  • February 18, 2019, Presidents’ Day

  • May 27, 2019, Memorial Day

  • July 4th and 5th 2019, Fourth of July

  • September 2, 2019, Labor Day

  • November 28th and 29th 2019, Thanksgiving

  • December 25, 2019-January 1, 2020, Winter Break